Customer care
Confidence in the details. Care beyond the piece.
Effective November 10, 2026 · Version 2026-11-10.1
Made to order
Making begins after the agreed payment and any required personalization approval.
Clear before you commit
Review your pieces, fulfillment, timing and CAD total before accepting a quote.
Here to help
For an order question or a problem, email info@tuhamistudio.com with your reference.
Terms of sale
Clear details before you commit.
Made to order & customization
Made for your order. Considered in every detail.
Shipping, delivery & pickup
A considered journey from our studio to you.
Returns, refunds & cancellations
Thoughtful pieces. Clear choices.
Help with an order
If something is wrong, let us put it right.
Materials & product care
Small rituals for pieces worth keeping.
Original designs & website use
Original work, made with intention.
Accessible customer care
A welcoming way to find your piece.
Privacy & website storage
Your information, handled thoughtfully.
Contact the studio
A question, an occasion, a piece in mind.
