HANDMADE IN CALGARY, CANADA · ALL PRICES IN CAD
TUHAMI STUDIO · CUSTOMER CARE

Materials & product care

Small rituals for pieces worth keeping.

Effective November 10, 2026 · Version 2026-11-10.1

Know your material

Follow any instructions supplied for your particular piece. Ask us to confirm material, coating or hardware composition before ordering if it matters to you. We do not claim all jewelry is hypoallergenic, nickel-free, waterproof or suitable for children.

Jewelry and pendants

Store pieces dry and separately to avoid rubbing. Remove before bathing, swimming, exercise or sleeping. Keep perfume, solvents and household cleaners away from the finish. Handle hooks, posts and cords gently. If irritation occurs, stop wearing the piece. Small components can present a choking hazard. These pieces are decorative accessories, not toys.

Wood, MDF and cork

Wipe gently with a soft, lightly damp cloth, then dry promptly. Do not soak, place in a dishwasher or expose to prolonged moisture or direct heat. MDF edges are particularly sensitive to water. Keep finishes away from abrasive cleaners and prolonged direct sunlight.

Slate and acrylic

Handle slate carefully because edges can chip and a hard surface can scratch other finishes. Clean gently and dry. Acrylic can scratch or react to solvents, including some alcohol-based cleaners. Use a soft cloth and mild soap where appropriate. Do not assume food-contact, dishwasher or high-heat suitability unless stated for the specific piece.

Coasters and decorative objects

Coasters are intended for ordinary drinkware, not as trivets for hot cookware. Wipe spills promptly and allow surfaces to dry. Check the underside for grit before placing on delicate furniture. Follow the specific care instructions included with layered or painted pieces.

Need a hand? Contact the studio with your order reference.